Our standard desktop imaging support services are focused on helping your IS managers ensure quick deployment and standardization of desktops across the organization for cost and time savings with better manageability and productivity.
Install/ Support/ maintain/ Troubleshoot various Hardware.
Provide Support for OS and standard Office Automation Software.
Technology refresh - upgrade.
Standard office application management and support.
Defining and resolving problem alerts.
Tracing, diagnosing and correcting faults.
Identifying recurring problems, reporting trends to management, and recommending solutions or correction procedures.
To initiate escalation process if required to resolve the problem.